Values

Communication

We share information and offer realistic choices to our residents. We forge trusting relationships by gaining feedback on our practice.

Positivity

We are warm, kind, demonstrate empathy and constantly want to improve the standard of care we provide.

Equality

We work inclusively and we are consistent in how we treat people. We always respect each other’s individuality.

Teamwork

We work in partnership with our residents, families, staff and visitors. We are adaptable and we encourage independence.

Supportive

We coach and mentor each other to achieve the best outcomes for our staff and residents. We are caring and compassionate.