We share information and offer realistic choices to our residents. We forge trusting relationships by gaining feedback on our practice.
We are warm, kind, demonstrate empathy and constantly want to improve the standard of care we provide.
We work inclusively and we are consistent in how we treat people. We always respect each other’s individuality.
We work in partnership with our residents, families, staff and visitors. We are adaptable and we encourage independence.
We coach and mentor each other to achieve the best outcomes for our staff and residents. We are caring and compassionate.