Values
- Communication – We share information and offer realistic choices to our residents. We forge trusting relationships by gaining feedback on our practice.
- Positivity – We are warm, kind, demonstrate empathy and constantly want to improve the standard of care we provide.
- Equality – We work inclusively and we are consistent in how we treat people. We always respect each other’s individuality.
- Teamwork – We work in partnership with our residents, families, staff and visitors. We are adaptable and we encourage independence.
- Supportive – We coach and mentor each other to achieve the best outcomes for our staff and residents. We are caring and compassionate.